So far it's worked great and my shredding needs are modest. But the 15 sheet max capability is farfetched. The "Load" light is close to maxing out when I shred half that amount. Still, it appears to be a well made quality product. It can be oiled along the mouth, directly onto the cutters, as I found out when I called Fellowes.Get more detail about Fellowes 3228901 Intellishred SB-89Ci Shredder.
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